Arrived today, this is not my first Harley Benton guitar but is my first electro acoustic from the range. First impressions were really good the guitar looked great. Started tuning to find that i had muted strings and fret buzz, not an issue as you get provided an allen key to adjust the rod and adjust the neck. Two minutes later nad the buzz and muted string issue is dealt with. This is the first time ive had to deal with that on a harley benton guitar sono probs. Once all tuned i was suprised to find a 9vlot battery provided, nice suprise. Plugged it in and happy with the tone. So why not 5 stars, well on the body where the neck meets the body i have small cracked finish due to neck movement, possibly from tension in the next but either way the finish is now not great. As this is for use in my home recording and not for show im ok with it, if it was for display on a wall etc i would have returned it as its not great to have the finish cracked on the first day of the guitar.